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Instructor Name

Self Study

Category

Industry T Shaped Courses

Reviews

3 (13 Rating)

Course Requirements

Useful for Retail workers and /or students who want to make a career in retail Management, Should have a background in basic retail 

Course Description

Retail 4.0 is the term used to describe the digital transformation underway right now in the retail industry.  It’s about using technology to get products to customers in the most efficient, effective and personal manner possible. This means knowing and using technologies which can help us achieve that. 

This course includes - 

Professional Skills: 

  • Active Listening
  • Teamwork
  • Balance scorecard 
  • Complex Problem solving
  • Leadership Skills for Supervisors
  • Critical Thinking 
  • Managing Customer service 

Tech Skills 

  • The Future of Technology
  • Technologies impacting Retail
  • Data & Retail Analytics with Excel 
  • Data Driven Decision Making
  • Internet Marketing & SEO
  • Presenting to Management with Power Point 
  • Understanding Digital Marketing 

Course Outcomes

what you will learn will enable you to master retail management in todays tech scenario moving you to become from good to great in the Retail field. You will 

  • Embrace Digital Transformation: Understand the role of Technology in Retail. Stay abreast of the latest retail technologies, such as AI, AR, and omnichannel retailing, to enhance the customer experience and streamline operations.
  • Develop Data Analytics Skills: Learn to interpret sales data, customer feedback, and market trends to make informed decisions that drive business growth.
  • Expand E-commerce Expertise: With online shopping on the rise, understanding the nuances of e-commerce, from digital marketing to logistics, is essential.
  • Master Customer Service Excellence: Attend workshops or training programs focused on advanced customer service strategies to build loyalty and improve satisfaction.
  • Strengthen Leadership and Team Management: Enhance your leadership skills through courses and mentorship to better motivate and manage your team.

Course Curriculum

1 Retail 4.0
27 Min


1 Active Listening
27 Min


2 Teamwork
32 Min


3 Balanced Scorecard
5 Min


4 Complex Problem Solving
11 Min


5 Leadership Skills for Supervisors
14 Min


6 Leadership Skills for Supervisors - Video 2
17 Min


7 Leadership Skills for Supervisors - Video 3
24 Min


8 Critical Thinking Video 1
16 Min


9 Critical Thinking Video 2
19 Min


1 Managing Customer Service
30 Min


2 Dealing with Difficult People
35 Min


1 The Future of Technology
14 Min


1 Technologies Impacting Retail
32 Min


1 Introduction to data Analytics
24 Min


2 Retail Data Analytics
16 Min


3 Excel for Retail Managers
5 Min


4 Excel as a Data Analytics Tool
1 Hour18 Min


5 Excel Data Analytics ToolPak
8 Min


6 Excel Dashboards
6 Min


1 Data Based Decision Making
13 Min


1 Internet Marketing
36 Min


2 Understanding SEO
15 Min


1 Power Point Video 1
7 Min


2 Power Point Video 2
8 Min


3 Power Point Video 3
14 Min


4 Power Point Video 4
20 Min


1. Active Listening Self Study Guide
2. Becoming a Team Player
3. Leadership Skills for Supervisors Self Study Guide
4. Critical Thinking Self Study Guide
5. Managing Customer Service

Instructor

Self Study

3 Rating
13 Reviews
7063 Students
60 Courses

Self-studying is a useful tool to enhance any learning experience, and when mastered, students young and old reap the benefits. Whether applied to studying for an AP exam or exploring new material independently due to sheer curiosity, self-studying can lead to new opportunities academically and professionally. Remember to utilize the world around you! Technology has put knowledge at your fingertips, so take advantage of all the easily accessible and low-cost tools at your disposal.


Self-study, when done correctly, is a very effective learning tool, so it can be helpful when used to prepare for a test or learn an entirely new subject matter on your own. Here are some tips for practicing successful self-studying:

  • Set realistic goals. Setting work goals for yourself, ones that realistically fit in with your life and other commitments, is important when creating self-study habits. You can set yourself up for success by assigning only a certain number of chapters to read each night, adjusting your workload according to how hectic your schedule is in any given week, and giving yourself a mental break each week to let your mind rest.
  • Find what works for you. There are many different ways to learn, and it is important to adjust studying techniques to find what works for your brain. Some students find reading aloud helpful, others like taking handwritten notes rather than typing. Discover whatever works best for you, and stick with it.
  • Review material the same day you learn it. After taking notes in an online course, or reading the next chapter in your textbook, make sure you review all the new material, by typing up your notes, practicing your new skill, or reading over a chapter again, to help it resonate. While this may seem tedious, it only takes a short amount of time. Reviewing can help with long-term absorption of material, so it decreases the need of cramming in the future.
  • Study in short, frequent sessions. Instead of treating your study session like a marathon, break up your material by topic into a series of short sessions, separated by short breaks. That way, you won’t be staring at your books or computer for too long while wearing on your focus, and your brain can absorb the material more easily. While cramming may seem like a great way to cover a lot of material in a condensed amount of time, studying in short, frequent sessions is a more effective way to learn subject matter and self-study.
  • Prepare and maintain your study environment. When learning remotely it is important to create a study space for yourself. By setting aside a desk or table that is a designated environment for self-studying or completing an online course, you will know to be mentally prepared to learn when you enter that space

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